by L&D
Focusing on mentoring at the expense of authority is at the heart of what Kim Shepherd’s company Decision Toolbox does. L&D professionals can learn a lot from this approach. The one ingredient in e-learning that people often forget is agility in responding to emerging opportunities. This includes ensuring employees can access support easily. Agility is creating a learning function with rapid development built in, to meet the demand of changes in the workforce. As such, providing up-to-date, relevant content for employees is a core mandate for L&D teams. However, there are many challenges that make this difficult, Rachel Kuftinoff, learning consultancy director at KnowledgePool told Training Journal.
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