By Dave Zielinski, SHRM
Whether it’s sorting through multitudes of resumes or social media profiles to find the best fit for a job, analyzing the vocal tone or facial expressions of job candidates in video interviews, or keeping applicants apprised of their hiring status, artificial intelligence (AI) is moving rapidly from experimentation to mainstream use in the recruiting world. Recruiters need look no further than the paragon of artificial intelligence, IBM Watson, to understand what’s possible in recruiting today. Watson brings new efficiencies to HR through applications that derive insights from vast amounts of data, continually build knowledge and offer personalized recommendations.
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